domingo, 16 de noviembre de 2014

AUTONOMOUS LEARNING ACTIVITY: CUSTOMER SERVICE SKILLS

1. have good attitude      

2. Greet customers
3. Smile

4. listen to customers

5. Assist client in need

6. Behave

7. Be courteous



8. Disposition

9. Know the product

10. Be timely





















domingo, 26 de octubre de 2014

CONSOLIDATION ACTIVITY 5 CURRICULIM VITAE & INTERVIEW QUESTIONS




1). Tell me about yourself
       I’m a person discipinade and responsible, honest, social, cheerfull and punctual.

2). What is your greatest strength
       I am learn fast and work fast because I am wonted to hardwork

3). What is yourgreatest wakness
       I am prideful, but I try talk to that person quickly

4). What do you know about our Company so far
       The Company is dedicated to development of applications and software to Microsoft, is a Company that carry 39 years produced diferent form of client atenction.

5). Tell me about your experience
       I in my process of stydy, I developed several projects and i was in diferent conpetitions in the that can learn and live : teamwork, pressure and hours of job

6). What do you handle stess and pressure
       I cosider that work pretty good under the preassure because, I had diferent situations and know how controler.

7). Describe a dificult work situation / Project and how you overcame it
       sometimes in stock customers discussed by the price of the projects. I calm down and agree to a fair value, and I seek leave satisfied customers.

8). Why do you want this job
       Because I want learn and know about this Company and overcame my spectatives

9). What are you goals for the future
       I will help to this Company to develop the diferent projects and achieve a higher level.

10). What are you passionate about
       I loved the music, I play guitar in my free times and i love the animals

11).How do you see yourself in the future
       I am going to be a profesional and i will work acording to my studies. 

CONSOLIDATION ACTIVITY 4: MY LIFE PROJECT VIDEO

video